FAQ
When will I get my order?
We will process your payment, carefully pack and send your order out within 2 to 5 business days. The postage service we use indicates that for international delivery, shipping takes between 7 to 15 business days.
As with every international shipping courier, doorstep delivery time depends on the efficiency of your local postal service and customs.
How much is shipping?
We deliver worldwide using express tracked shipping at a flat rate of $3.95 USD. Free tracked shipping over $40 USD.
Do I need to pay customs?
No, our customers do not have to pay custom taxes. We declare taxes at customs, so our customers do not have to do so. You can rest assured that there are no hidden charges or taxes that'll be tacked on after you place your order!
Return&refund policy?
Any items not received or have quality issues within 30 days qualify for our full refund or reship guarantee! 🙌
We offer a 30-day simple and easy Refund and Return Policy. Simply email us at hello@papergleam.com with your order number and we will respond to you ASAP!